Flexibility and dynamism in network management and monitoring
The main value obtained for the customer in the deployment of the Mobile Network Operations Center is the savings in expenses with First Level Maintenance - FLM contracts, with a Remote Solution Rate of 75% of the activities that were previously directed to fields across Brazil.
- Experience in Digital Transformation - RPAs and systems integration development
- Dynamism and flexibility in the management of network events
- Strategies for system recovery
- Failure management process that reduces rework
- Monitoring of network fluctuations and real-time monitoring
- Immediate sending of incident reports
- Level 2 support for field maintenance of mobile networks
- Operation and diagnosis of transmission failures (voice and data transport by IP packets)
